Reviews for SpringHill Suites Los Angeles LAX/Manhattan Beach · page 7

Great service very clean

It was a good stay. Nothing really bad to say. Rooms could use some updating and attention but overall, rooms were great and the HVAC worked like is was supposed to. Good breakfast and friendly staff. Good for a stop over or passing through to a cruise or flight. No airport shuttle.

I have stayed at this hotel numerous times over the previous 10 years as it was close to my former employer. I could easily give it 5 stars during my earlier stays; however, that is no longer the case after my visit in January 2025. The hotel still has a decent location if you are going to do things in the surrounding cities -- Manhattan Beach, El Segundo, etc. It is still clean and relatively well-kept. However, there are some key reasons the hotel can longer merit 5 stars in my opinion. 1- There is a full-time security guard at the front desk area. This indicates there must have been some type of incident at the property or surrounding areas recently. 2- The hard furnishings in the rooms are showing their age -- carpets, sofas, furniture. It is not terrible, but it is obvious that the hard product is beyond its prime. 3- The EGREGIOUS and recently increased $22 parking fee is utterly ridiculous. The hotel is bordered by a metro train repair yard and a credit union. It does not sit next to a beach, an airport, or in a downtown area which might merit a hefty parking fee. You are literally parking in an open parking lot with no guarantees of vehicle saftey. There is no rate reduction for Marriott Bonvoy Elites either, and I am a TItanium member.

Had to evacuate due to fires. The staff could not have been more friendly and professional—despite being swarmed with stressed guests. There was plenty of hot breakfast. The rooms were simple—a little outdated—but the ease and comfort made up for it. Grateful that the staff were willing to be kind and helpful.

Mr Flynn at front desk was excellent hooked us up with a sweet large room at early check-in for my wife and 2 kids at Registration for a 5 night stay and Lulu the Breakfast attendant was extra kind hearted.. Make them the employees of the Year..Staff in General was fantastic..Breakfast was Fabulous.. Many Thanks Springhill Manhattan Beach CA.. Y'all have a blessed life!!

Best hotel in the area. Breakfast is great. You should replicate Flynn, great customer service.

Alondra is an angel. Her customer service is on point and truly saved a visit from turning out badly. Thank you so much for your kindness. ☺️

We had a great time staying at this SpringHill Suites! I must say, anything that could be improved in the hotel is more than made up by the amazing service provided by the hotel staff. Every single staff member we interacted with from the front desk staff (we were checked in by David who was awesome) to the breakfast crew and housekeeping were so friendly and helpful. We truly felt welcome and they made every effort to make sure we were comfortable during our stay. The hotel is dated for sure with squeaky furniture but everything was clean. There was a kitchenette area in the room with a fridge, coffee machine, microwave, and sink which we liked. The breakfast was included and decent. But again, the welcoming service more than made up for any shortcomings the hotel may have had. We look forward to staying here again. Thank you to all the staff for their hospitality!!

Quiet and elegant

Great hotel venue with easy parking. I didn’t stay in a room but the conference room was nice and sound proof when the doors were closed and the temperature was perfect. Easy for an all day training and so many food options close.