Reviews for SpringHill Suites Los Angeles LAX/Manhattan Beach · page 6

Next to all the essentials (including the beach), great staff, and amenities!

It was really good and my family and I had a great time.

This is an overall great hotel. Linens were clean, it has a decent fitness center, which is open 24 hours and it has small amenities like a pool and a hot tub. But the pool is extremely tiny. I think it’s a big capacity was 10. Breakfast was varied and had something for everyone. Including boiled egg, scrambled eggs, sausage, yogurts, granola’s and nuts and seeds, waffle maker, and fruit. My only complaint is the beds aren’t very comfortable but doable. And the carpet needs to be cleaned in the rooms. Other than that allocation is perfect to get to the airport in 10 minutes to 15 minutes depending on your flight and it’s accessible to fun beaches that are only 15 to 20 minutes away

This place is lovely. Even though it is older, it is well maintained and clean. I had a very comfortable stay. The staff really went above and beyond to be friendly and helpful. Also there is free breakfast and free parking!

Great hotel close to beach, stores, and lots of dining. Friendly staff and lots of parking

Hotel was in a nice area. Nice front desk staff. Bathroom was spacious. Really worked well for our needs.

Checking dude was pretty rude and arrogant to me. I’ve always booked and paid for my rooms using the Marriott bonvoy app. Apparently this time the room was not paid for through the app. I had to use card on the spot. Front desk man wanted to try and belittle me and say that’s not how it works. He continued to wanna correct me and even said, show me your credit card statement where you were billed so he could be proved wrong or right. Not one time did he recognize that I was even a bonvoy member or thank me for being one. He did not even mention any of the hotel amenities, or direct me to where the elevators were. But yet, still wanted to tell me how wrong I was. I’m a business traveler and have been for 25 years. This guy does not represent professional and really doesn’t care about the customers showing up to pay his check weekly. To his surprise the app does let you charge directly from the app! When you book a flex rate it will not allow the direct charge but hold the room . all other rates will be charge to the card on file. Rooms are somewhat outdated but expected for this old of a hotel. The living room in the suite did not have a Tv. Only Tv was in the bedroom. Room was clean

Hello, so my mother and I recently stayed here at the Spring Hill Suites in Hawthorne because of Crystal the Assistant GM, she goes over and above for her guests and is the best hotel manager I've dealt with in years. After our stay, I called and we chatted about some issues and she addressed them quickly, and she listens and is concerned about her guests well being, which is hard to find these days. We will be back to stay here again on our next trip to the South Bay because of her good service. Thanks so much again, Crystal! Chris.

I had a wonderful experience. The room was clean, comfortable, and well-equipped, providing everything I needed for a relaxing stay. The amenities were solid, and the location was convenient for my plans. What truly made my stay memorable, however, was the service. The staff went above and beyond in every interaction. From the warm welcome at check-in to their attentiveness throughout my stay, they made me feel genuinely valued. David at the front desk knows how to do his job and knows how to do it well! Whether it was assisting with special requests or offering helpful tips about the area, their friendly and professional demeanor added so much to my overall experience. If you're looking for a place where service is a priority, this place definitely delivers. I’ll certainly return based on the exceptional hospitality alone!

It was a bit chilly that night, so I asked the front desk for a blanket. A staff member later brought it to me, and I gave him a tip, but I quickly realized I'd received a bath towel, not a blanket. The staff member kindly exchanged it for a blanket and offered some kind words (sorry, I couldn't understand English at all). He was a very nice person. I was nervous about being abroad, so I was very grateful for something as simple as that.